Website FAQs

How much does a website cost?

You can get your website online for as little as $11.95 per month.

What does my website service include?

A website through Web.com includes all of the following:

  • An easy-to-use Site Builder tool that allows you to create a website with easy point-and-click control
  • Web hosting storage for all of your files, pictures, movies, music, and more, with plenty of room to store a great website
  • 24x7 Customer Support to help you with any problems you have with your new website
  • Tools to help you include dynamic and fresh content for your website
  • Tools to help you sell products and services online
How will visitors find my website on the Internet?

Your visitors can find you by searching for you in search engines like Google™ and Yahoo!®, as well as by typing in your domain name, such as www.yourwebsite.com. With your new website, you will get up to $150 in search engine marketing credits. These credits will allow you to ensure your customers can find you when they search for you.

How do I get customer support for my website?

Customer Support for your new website is available 24x7 either online at https://support.web.com or by phone at 800-932-4678.

How do I edit my website?

Your new website will feature our award-winning Site Builder tool that allows you to edit your website from anywhere you have an Internet connection. Simply log in, and you can edit your website immediately. No waiting for your web designer to update your website. Web.com makes it easy maintain your website.

Where will my website reside?

Web.com manages the server and technology that houses your website. Your website will reside on reliable business-class web servers that ensure your website is available for your customers.

Can I edit the HTML pages in my website?

While the Web.com Site Builder tool means that you don’t have to know HTML programming language, we understand that some people who do know HTML may want to manage it themselves. You can either insert HTML code into pages you create with Site Builder, or you can upload HTML pages that you create yourself. You can also upgrade to advanced developer hosting where you’ll have access to advanced hosting features like PHP, Perl, and ASP.NET.

What does a person need to visit my website?

Site Builder websites are built so that you can view them in many popular web browsers such as Internet Explorer or Mozilla Firefox.

Can I control access to certain areas of my website?

Absolutely. Customer Access Manager, which comes bundled with Site Builder, allows you to password-protect certain areas of your website if you choose to.

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